Content Manager

Miktsyh consultants have extensive experience with OpenText Content Manager specialising in implementations, upgrades, configuration, integration, training and strategic advice. We work with orgnisations to deliver an end-to-end records management software solution to drive organisational compliance.

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Content Manager is Now OpenText Content Manager.

Retention Management

The automatic application of policy and multi-jurisdictional retention management lowers cost and complexity, and simplifies compliance with regulatory mandates.

Improved Efficiency

Automatic classification, folder creation, policy application and advanced disposal processing reduces errors and manual tasks for improved efficiency.

Collaborate in the Cloud

Integrate with Microsoft 365, OneDrive and SharePoint to manage compliance of critical records without negatively impacting collaboration or cloud experience.

Secure Records Management

Extensive security and access controls improve privacy of content whilst simplifying the disposal of content that has expired or has no residual organisational value.

Geographical Data

Geo-location functionality and search integration with Google Maps simplifies asset management by aligning content, contacts, geographical data and policy in one application.

Zero-Footprint Web Client

The functionally rich, web client reduces IT resources and cost to implement, while improving authorised access to content, contacts and workflows in the field across a range of devices.

OpenText Content Manager Services.

Miktysh has been a Content Manager specialist since 2008. Our knowledgeable, experienced team of consultants are well versed in providing government and private clients with the following services;

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In-Person Training Courses

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Content Manager Health Check

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System Security Assessment

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Implementation, Configuration & Upgrade

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Business Classification Scheme (BCS) Review

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Retention & Disposal Schedule (RDS) Review

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Support & Maintenance Packages

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Recordkeeping Maturity Assessment

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Records Management as a Service

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Information Governance Audits

OpenText Content Manager’s Newest Features.

Extensive audit logs that can be stored as a record
Ability to import/export data
Drag and drop functionality
Document edits are captured automatically
Choose version control and overwriting settings
Apply blackouts to selected text to ensure privacy of sensitive information
Document viewer supports over 1000 different content formats
Email capture can be automatic or manual via integration with Outlook/Exchange and Lotus notes mail or drag and drop menus
GPS locations can be linked with content
GPS based search can be used to find content within a specific range of the GPS location

User Friendly Records Management Software.

Auto-classification leverages IDOL categories trained on OpenText Content Manager’s classification scheme or selected records
Digital signatures utilise Windows functionality and security parameters, also able to support DocuSign
Documents are encrypted during transmission and storage using symmetric key encryption which also prevents data centre staff from viewing documents
Document routing actions, timeframes and responsibilities can be defined
Workflow processes can be created and customised
Ability to record and track email messages and conversation IDs as metadata (Outlook)
Full documents or document links can be emailed from within Content Manager
Web interface auto-adjusts to any screen
Extensive search capability across most fields and functions
Optimal character recognition (OCR)

Records Management Software that Seamlessly Integrates.

OpenText Content Manager can integrate with;
- SAP Archive Link
- Microsoft SharePoint
- Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Project)
- OpenText ControlPoint
- External warehouses such as oneilBridge and Iron Mountain
- SDK supported line-of-business applications
- SDK supported high volume scanning systems
Scan tool supports low-volume, single-page scanning from a TWAIN-compatible scanner
Authentication of users against Google Apps uses the OAuth 2.0 authentication protocol to implement single sign-on (SSO) authentication
Allows for the simultaneous management and use of the business classification scheme (BCS) and legal filing structures
Record, manage and search internal and external contacts, relationships between contacts and relationships

Complementary Products for OpenText Content Manager.

Improve Outlook email productivity and connect Content Manager to Outlook with inMailX or OnePlaceMail

Extend the functionality and increase the power of Content Manager with plugins

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Request a demonstration, quote or further information.

Get in touch with our team to discuss your records management software requirements, request a quote, demonstration or more information. We’d like to hear from you.

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