Who we are.

Australian Records and Information Management Specialists.

Miktysh is an information management consulting practice specialising in Enterprise level Information and Content Management.

Miktysh is a privately owned, Australian Company. Our team of professionals have been delivering consulting services for Enterprise Information Management solutions, strategy and best practices Australia-wide for over 15 years. We are dedicated to helping clients improve their systems and processes to maximise efficiency and return on all information management investments.

We are well-known in the industry for providing a high-quality, end-to-end service. Our team’s experience and expertise include consulting, implementation, configuration, system health checks, governance and compliance, integration, project and change management, technical support, system training and cloud services within the records and information management space.

The advice and support delivered by Miktysh assists organisations in becoming more productive, providing stakeholders with the confidence required to decide where to invest time and resources to improve profitability and level of service provision.

Our team is highly regarded for its innovation, delivery of service excellence, bespoke solutions and expertise in records and information management, and is pleased to have won many industry awards.

The services we offer.

Advisory Services

Our national team of advisors take a holistic approach to strategy development by bringing together and harnessing the full potential of an organisation’s team, service offering and intellectual property, paired with the best technology on the market. Our strategic, advisory services include;

  • Information strategy and governance
  • Records and information management standards, policy and procedures
  • Records management audits and compliance assessments
  • Enterprise content management
  • Business classification scheme (BCS), retention and disposal schedule (RDS) and metadata reviews
  • eDRMS health checks and security assessments

 Implementation, Configuration & Integration

Miktysh helps clients improve their records and enterprise content management systems and workflow processes, to maximise efficiency and return on investment. We offer a range of high performing, well-known applications including Content Manager, AvePoint, RecordPoint and EncomPaaS. Corresponding services include;

  • Implementation, configuration and integration of our product suite
  • Strategic planning and project management
  • Customisation
  • Workflow solutions
  • Integration with other line-of-business applications
  • Data migration between platforms


Our team of Australian records and information management specialists are accredited with a Certificate IV in Training and Assessment, and have extensive real world experience in the records and information management discipline. We deliver training Australia wide, and have a spacious, dedicated training room in our Brisbane office, or our team can deliver the training at a location of your choice. We offer;

  • Group and one-on-one training
  • Tailored learning curriculums
  • Training for the additional suite of applications we offer

Support & Managed Services

Our support services align clients with our team of experts to provide technical eDRMS support and records management advice. We offer a variety of service options to meet operational and budgetary requirements, from responsive support for when the need arises, to a proactive managed service or fully outsourced support.

  • Technical support
  • Records management support and advice
  • Flexible models include monthly ongoing support or block hours
  • Records management as a service
  • Content migration between applications and eDRM systems

A few of our valued and well-known clients.

Brisbane City Council
Charles Darwin University
Griffith University
South Bank Parklands
Roma Street Parkland
Queensland Government
Queensland University of Technology
Miktysh Records Management Award BRW - Micro Focus Content Manager Support
Miktysh Records Management Award - HP TRIM Support
Miktysh Records Management Award Deloitte
Information Management Award
Telstra Business Award for Records Management Strategy
Award Records Management Strategy - best office 365 apps
Award Records Management Services Australia
Technology Award for Records Management Brisbane
Technology Award for Records Management Brisbane