Record Management System & Policy Reviews
Our in-depth reviews provide organisations with a snapshot of the ‘health’ of their recordkeeping process, assessing compliance and organisational risk, utilisation and user engagement, configuration issues, with recommendations for improvement.
Our health checks examine an organisation’s eDRM (electronic document and records management) system and recordkeeping policy to assess the overall ‘health’ of an organisation. Our team of consultants determine whether there are opportunities to improve;
- Performance, content visibility, accessibility and collaboration
- System and information security
- Configuration issues
- User engagement
- Recordkeeping compliance
Any one of these issues could greatly and negatively impact critical operations within an organisation.
Metadata is critical in defining a record at the point of creation, and provides information on its content, context and structure. It plays a key role in the lifecycle of the record by displaying the history of how the record has been managed through time.
Capturing the right metadata in an eDRM system ensures records are appropriately accessed, controlled and managed. Poor quality metadata, inadequate work processes and incomplete follow up can put an organisation at risk.