HP Records Manager Support 

Ongoing, monthly and annual HP Records Manager support packages. Numerous options available from bulk hours to an entirely managed monthly service for your records management system.

HP Records Manager, Now Called Micro Focus Content Manager.

Our flexible Micro Focus Content Manager/HP Records Manager support packages drive maximum ROI and operational efficiency for clients.

Mitigate Risk

Lower Overhead Costs

Attracting, hiring and retaining staff with a highly specialised, technical skill set is expensive, and often organisations don’t require a full time person, or their need fluctuates. Benefit from our economy of scale, low cost structure and blend of technical and functional expertise.

Automate Retention

Tighten eDRMS Security

Many organisations are unaware of major system security issues. Our Records Management Health Check and ongoing support will allow you to ensure your information and intellectual property are secure and only accessible to the appropriate individuals.

Improve Efficiencies

Increase Efficiency With Flexible Resourcing

Many records management and IT teams are already operating at full capacity. Our support services offer organisations the flexibility required to be able to quickly implement version and patch upgrades without impacting operations.

Deeper Insights

Knowledgeable Advice to Drive Compliance

Our team of experts have real world records management experience, to provide you with the expertise required to ensure business processes are aligned with legislation and best practice.

Mitigate Risk

Qualified Expertise On-Demand

We provide clients with Content Manager technical expertise as well as records management advice relating to legislative requirements and industry best practice.

Improve Efficiencies

Improve User Engagement

We fully manage the administration and optimisation of your Content Manager environment to ensure peak performance to drive user engagement.

Automate Retention

Reduce Operational Risk

We assume full responsibility for managing your eDRMS, including system restoration during planned or unplanned outages, as well as disaster recovery.

Deeper Insights

Focus On Your Core Business Operations

Let our team manage the complexity and health of your Records Manager system whilst you focus on core operations.

HP Records Manager Support Options.

Our support packages match clients with our team of experts to provide technical support for Records Manager/Content Manager, and best practice records management advice. We offer a variety of options to meet operational and budgetary requirements, from responsive support for when the need arises, to a proactive fully managed service.

Block Support Hours

Block support hours are for perfect clients who want the ability to call on support when they need it and has no restrictions on use. Clients enjoy access to our dedicated support portal with an enhanced response time service level agreement.

With unlimited flexibility on the use of support time, support clients are able to undertake projects with their hours or call on our records management team, at any time during business hours, to seek advice on records management processes/best practice or any technical aspect of your records management system.


Managed Service for TRIM, now called Content Manager

Our managed service program takes away all the challenges related to running an effective and efficient Content Manager environment and is ideal for organisations who do not have the time or in-depth technical knowledge to undertake the many tasks required to maintain and optimise their system.

With this service, our team of specialists and records management professionals proactively manage your system to ensure optimal performance. This includes;

  • Unlimited technical support through a dedicated help desk and support portal
  • Records management advice including legislative compliance
  • An always current system with unlimited technical patch and version upgrades
  • Annual health checks to ensure records management processes are aligned with operations and relevant legislation


Miktysh Records Management Award BRW - Micro Focus Content Manager Support
Miktysh Records Management Award - HP TRIM Support
Miktysh Records Management Award Deloitte
Information Management Award
Telstra Business Award for Records Management Strategy
Award Records Management Strategy - best office 365 apps
Award Records Management Services Australia
Technology Award for Records Management Brisbane
Technology Award for Records Management Brisbane